But as their customer base grew, so did the administrative workload that came with it.
Janet, while holding down her own job and raising a family, while also juggling everything behind the scenes:
🌿 Following up with clients
💰 Chasing down payments
📅 Scheduling services
The problem?
They were stuck in a cycle of doing everything themselves. They wanted to scale their business, but hiring a full-time admin or office staff just wasn’t in the budget yet
Too much time spent on admin tasks – Instead of growing the business, Janet was buried in follow-ups.
Late or inconsistent payments – Chasing payments was eating up hours every week.
No time to attract new clients – The business couldn't grow if all their time was spent maintaining the current workload.
Fear of losing the personal touch – They knew automation could help but didn’t want to sound robotic or impersonal.
Janet and her husband reached out to Captain Sam at Dockside Digital Solutions to explore automation—but with a key requirement:
It had to feel personal and professional.
Take over admin tasks – Automated SMS and email follow-ups for scheduling and reminders.
Handle payment collection seamlessly – Friendly, automated reminders ensured invoices were paid on time.
Keep communication conversational – AI-powered responses that felt like a real person,keeping client interactions warm and engaging.
Free up time for real growth – With admin tasks handled, Janet could now focus on marketing and bringing in new business.
More time for growth – Instead of chasing payments, Janet could now reach out to new clients.
Consistent cash flow – Automated payment reminders meant fewer late payments.
More money for advertising – The extra revenue was reinvested into marketing to attract new customers.
A clear path to hiring – With systems in place, they were now in a position to grow their team confidently.
Why This Matters
Rabbit Lawn Services is thriving because Janet and her husband made the choice to automate and grow. They didn’t just work harder—they worked smarter. By leveraging Captain Chat, they unlocked the time and cash flow needed to scale their business without sacrificing personal connections.
Dockside Digital Solutions can help you find the right balance between automation and personalization so you can grow with confidence.
Dockside Digital Solutions was built by business owners for business owners. We understand the challenges of running a service-based business and provide tailored solutions that integrate seamlessly with your booking system, CRM, and marketing channels. Our focus is on automation, AI-powered marketing, and voice search optimization to increase your leads while saving you time.
If you’re a service-based business—whether in boat rentals, marinas, fishing charters, resorts, home services, hospitality, wellness, or any other industry—we can help you increase bookings, streamline operations, and improve your online presence with AI and automation.
No! While we specialize in water-based businesses, we also work with home service providers, wellness businesses, contractors, medical offices, personal service providers, and more. If your business takes appointments, relies on customer inquiries, or benefits from automation, we can craft a strategy tailored to your needs.
We provide a full suite of marketing and automation tools designed to grow your business, including:
✅ AI Communication & Chatbots
✅ Answer Engine Optimization (AEO)
✅ Voice Search Optimization
✅ Websites & Funnels
✅ Email & SMS Marketing
✅ Facebook & Google Ads
✅ Loyalty & Membership Programs
✅ Missed Call Text Back
✅ Digital Front Desk Solutions
We offer flexible pricing options depending on your business needs:
Voice Cast (Voice Search Optimization): $297 setup + $47/month
Captain Chat (AI Chatbot for bookings & support):$497 setup + $197/month
The Digital Fishing Net (Complete AI + Digital Marketing Suite): $1,997 setup + $597/month
Most clients start seeing increased engagement and leads within the first 30-60 days, depending on their service package. AEO and voice search optimization can take longer but provide long-term, compounding results.
Yes! We work with Fareharbor, Peek Pro, Call 2 Book, Jobber, Housecall Pro, Mindbody, and more. Our AI automation tools help streamline bookings, follow-ups, and customer engagement, no matter what system you use.
Absolutely! We offer free strategy sessions where we analyze your current digital presence and show you how our solutions can help.
Getting started is easy! Simply click the "Let's Talk" Button below and we’ll discuss your goals, recommend the best package, and launch your custom strategy.